SCOPE OF POLICY

The Villages at Pacifica (“Villages at Pacifica,” “we”, “our”, “us”), operates and owns this website (together with any other website or apps branded as Villages at Pacifica, the “Website”). Villages at Pacifica respects your privacy rights and is committed to protecting the information we collect from you online.

This Privacy Policy explains how we collect, use, disclose and manage your personal, company, financial and other information that you provide to us on this Website or otherwise, as well as how we care for your privacy and protect such information. This Privacy Policy applies, without limitation, to any individual or entity that (i) uses this Website, (ii) creates an account, or (iii) otherwise provides any personal, company, financial or other information to us.

INFORMATION GATHERED FROM ALL VISITORS

Aggregate Data:

We gather certain generic information with respect to all visitors’ use of this Website, such as the number of unique visitors, the frequency with which they visit, and the areas on this Website that they favor. We only use this type of data in aggregate, that is we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us to provide services and features that most likely meet your needs, and to customize this Website to make your experience easier and more enjoyable. We may automatically track certain information about you based upon your behavior on this Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.

Cookies:

We use a technology nicknamed “cookies” on the Website. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. Cookies may be set upon your browser during site visits to save your site customization preferences and to save your password, so you do not have to re-enter your password upon each site visit. Cookies help you navigate this Website and help us customize this Website to provide personal service. We also use cookies to track user sessions and to gather site usage statistics.

IP Addresses:

We collect and analyze traffic on this Website by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.

COMMUNICATIONS

We reserve the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of this Website, including any alleged violations of our Terms of Use. If you are an account holder, you will automatically receive the following emails unless you choose to not receive them by following the instructions at the bottom of each email message on how to unsubscribe: (i) to contact you for feedback and surveys; or (ii) to send you relevant company or service-related information.

USE OF PERSONAL INFORMATION GATHERED FROM USERS

If you elect to open a user account or otherwise interact with us, you will be required to provide us with certain personal information, including your name, email address, phone number, credit card, debit card or account number, expiration date, and billing address (this required information is subject to change from time to time).

There may also be opportunities for you to provide us with additional information regarding your preferences and interests, and we may also use this information to make recommendations to you regarding specific instructors and classes. This information, however, is not required and is completely optional on your part.

In general, we will only use the information you provide to us for the purpose for which such information was provided, such as communications, billing and processing your account. We may also track your use of this Website to determine which classes you participate in so that we can make recommendations to you regarding specific teachers and classes. We also use such information to deliver information about Villages at Pacifica and our promotions. Users may opt-out of receiving future mailings from us by following the instructions set forth herein. We also use information for trend analysis, pattern detection, and site administration. Your personal information may also be disclosed to a third party in the event of any merger, sale, joint venture, reorganization assignment, transfer or disposition of all or any portion of our business, assets or stock.

Your information may be disclosed by you, on blogs, message boards and other services to which you are able to post information and materials. You should be aware that any information you disclose through these services will become public information and may be available to the public.

DISCLOSURE EXCEPTIONS

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law: (i) to comply with legal process such as a search warrant, subpoena, or court order; (ii) to protect Villages at Pacifica’s rights and property; (iii) to investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (iv) to protect against misuse or unauthorized use of our Website and/or the Villages at Pacifica service; or (v) during emergencies, such as when we believe someone’s physical safety is at risk.

PROTECTION OF YOUR INFORMATION

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, we use physical, technological and administrative procedures to protect the personal information that we collect from loss, unauthorized access, modification, disclosure or other misuse. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to us may be read or intercepted by others. You should also be aware that certain aspects of this Website may not be confidential and are available for public viewing. Any submissions that you may post to any publicly available blogs or other publicly available features of this Website are not confidential and may be viewed by other users. By making personal information publicly available where this Website allows you to do so, you consent to such publication by Villages at Pacifica or its service providers and agents.

OTHER MATTERS

Privacy of Children – COPPA Compliance:

This Website is not directed to children under the age of 13. We assume user accounts on this Website are opened by adults. We operate this Website in compliance with the Children’s Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age.

California Residents:

California Civil Code Section 1798.83 permits visitors to websites who are residents of California to request information regarding the website owner’s disclosure of their personal information to third parties for direct marketing purposes. It is our policy not to disclose your personal information to third parties for direct marketing purposes.

Changes to the Privacy Policy:

Modifications to our privacy policy will be reflected first within this area of this Website. If there is a material change in our privacy policy, we will indicate on this Website that our policy has changed and provide a link to the new/revised privacy statement.

California Do Not Track Notice Disclosures:

We do not track our users and visitors over time and across third party websites to provide targeted advertising. Consequently, we do not respond to Do Not Track (DNT) signals. Other third-party websites may keep track of your browsing activities when they provide you with content which enables them to customize what they present to you on their websites.

ACCEPTANCE OF PRIVACY POLICY

Your use of our websites, including any dispute concerning privacy, is subject to this Privacy Policy and the Terms of Use. BY USING THIS WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page.